To get your order to you as soon as possible, I'll package and ship orders every Friday!

In special cases (holidays, convention travel, or having too many orders) I might not be able to get to your order as fast as I'd like. If that happens, the processing time will be 1 week at most. Sorry :(

Standard shipping takes 1-2 weeks for Canada and US orders, and 2-6 weeks for international.

Of course, holidays, shipping interruptions, and other courier related issues may affect shipping times.

Once I process and mail your order, you'll receive a shipping confirmation email!

If you chose tracked shipping for your order, a tracking number and link will be included with your confirmation email.

*UNDER CONSTRUCTION*

If you order from the UK/EU or anywhere outside Canada, you may be charged a VAT or import tax on your order when it reaches customs.

I do not collect VAT taxes or customs fees, so any taxes/fees/charges are the customer's responsibility and are not included in the product cost or shipping fee. If you don't want to pay the tax, your order will be returned to me.

Because I do my best to ensure your order is correct and undamaged, I don’t accept returns or exchanges as a general rule.

If you notice any items are damaged in transit, please reach out to me. Make sure to keep the damaged product and packaging and take pictures of it.

If your order hasn't made it to you, please make sure the package wasn't left at the door, or for pickup at your local post office.

Unfortunately, I can't help with finding your package if the order has no tracking. Once the package is dropped off with the courier, it's out of my hands. The status of delivery will be unknown until the package arrives, and refunds or replacements are not covered. This shipping option is cheaper, but if you're placing a larger order, it might be best to include tracking.

If you ordered tracked shipping and the package is lost, reach out to me! I will open a claim with the courier and determine where your package went. This will normally take 7-14 days to investigate. If the package isn't found, I'll either replace or refund your order.

If you placed an order and need to change the address, please contact me as soon as possible!

Once the order has been shipped, I won't be able to change the address or redirect the package.